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Dealing with inflation  

With continuing inflation in the UK, many of us and our businesses have been put “off track” in the short to medium term.

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Taking control of your business

UK businesses of every size face challenges that are unprecedented and often worrying. So, what steps could you take to have more control over your future?

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The trade digitalisation act

The electronic trade documents act received Royal Assent last week granting electronic trade documents the same legal status as physical trade documents, hopefully making trade more efficient, cleaner, and cheaper for firms.

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How to attract new talent

It's up to employers how they recruit for their organisation. There are no set processes that are required by law. But employers must follow a fair process and certain laws that apply throughout the whole recruitment process, including discrimination and data protection.

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Why Customer Service Matters

According to the Institute of Customer Service’s (ICS) most recent UK Customer Satisfaction Index more companies have declined in service than improved.

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